Billing & Policies

Refund & Cancellation Policy

At Siddharth Studious, we strive to deliver high-quality creative and digital services. This Refund & Cancellation Policy outlines the terms regarding project cancellations, payments, refunds, and revisions.

1. Project Cancellation

• Clients may request project cancellation before work has commenced. • Once project planning, research, design, editing, development, or production has started, cancellation requests will be reviewed based on the amount of work completed. • Siddharth Studious reserves the right to cancel or decline a project if necessary, with appropriate communication provided to the client.

2. Refund Policy

• Due to the nature of creative and digital services, refunds are generally not available once work has begun. • Refund requests submitted before any work has started may be eligible for partial or full consideration. • Completed, delivered, approved, or downloaded work is non-refundable. • Custom design, branding, video editing, website development, and marketing services are non-refundable after delivery.

3. Advance Payments

• Advance payments secure project scheduling and resource allocation. • Advance payments are generally non-refundable once the project has commenced. • Any exception will be reviewed on a case-by-case basis.

4. Revisions

• Reasonable revisions may be included based on the selected service package. • Additional revisions beyond the agreed scope may incur extra charges. • Revision requests must be submitted within a reasonable period after delivery.

5. Delays & Client Responsibilities

• Clients are responsible for providing required content, assets, credentials, and feedback on time. • Project delays caused by missing information, approvals, or assets from the client may affect delivery timelines. • Refunds will not be issued for delays resulting from client-side factors.

6. Service-Specific Policies

• YouTube thumbnail, graphic design, branding, and creative assets are custom-made and cannot be refunded after delivery. • Video editing projects cannot be refunded once editing work has commenced. • Website development projects may be eligible for partial refunds only if development has not significantly progressed. • Social media management and marketing services already delivered are non-refundable.

7. Chargebacks & Payment Disputes

• Clients agree to contact Siddharth Studious first to resolve any payment concerns before initiating a chargeback or dispute. • Unauthorized chargebacks may result in service suspension and termination.

8. Changes to This Policy

• Siddharth Studious reserves the right to update or modify this Refund & Cancellation Policy at any time. • Updated versions will be published on this page with the revised date.

Need Assistance or Have Questions?

If you have any questions regarding our Refund and Cancellation Policy, or wish to discuss an order, please contact our support team. Reach out directly atinfo@siddharthstudious.com or onWhatsApp (+91 7488316199).